Payment security
How can I pay for my order?
You can pay with: Visa, MasterCard, Diners, Discover, American Express, Maestro, Electron, PayPal, PayPal Express, Apple Pay, Google Pay.
In the following countries you can also pay with Klarna:
- Denmark
- Finland
- Sweden
If you shop with Klarna you can pay for your order in 3 instalments at no additional cost. They will be charged to your card every 30 days and you will be notified before each withdrawal. At the time of payment, select the “Pay in 3 Instalments” option and enter your credit card details. Once confirmation of the shipment of the order has been received, the first charge will be made.
When will my account be charged?
When you order, you only pre-authorise the payment. You are only actually charged for the order when the products are dispatched.
In what currency will I be charged?
The transactions and prices of the products are always calculated in the local currency of the delivery country of the order. The prices always include VAT.
Is shopping on this website really safe?
The highest levels of security in the protection of personal and payment data are guaranteed thanks to a secure connection using SSL/TLS certificates to protect the information of each user.
My payment was not accepted: what happened?
If you used a credit card, carefully check the information that you entered: the number, the card type selected and the expiration date. If the payment is declined again, please contact our Customer Services Department who will provide you more detailed help. Finally, remember that you can also pay via PayPal.
What is the CVV/CVC code? And where can I find it?
The CVV (Card Verification Value) is a security measure against fraud that helps identify the cardholder.
On MasterCard and Visa cards, the code is printed on the back next to the space for the signature and consists of 3 numbers. On American Express cards the code is printed on the front and consists of 4 numbers.